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5 Questions To Ask On An Apartment Tour In Carmel

Touring apartments is a necessary step in deciding if that a particular community is for you. But while you’re looking over the apartment floor plan and amenities on your Carmel apartment tour, it’s also a great time to ask your guide some important questions. These questions are good to help you get a glimpse of the atmosphere and tenant service the community can offer. Your apartment will be your home for some time, and it’s nice to understand exactly what you’re signing up for. To begin, here’s a list of the five questions to ask during an apartment tour in Carmel.

What Is The Apartment’s Pet Policy? 

Pets in a pet friendly apartment 

Many complexes advertise themselves as pet-friendly apartments in Carmel, but that can be a fairly vague term. Some buildings have dog breed restrictions or limit how many pets can live in the apartment. Certain pet policies prohibit small animals, like mice, guinea pigs, birds, or snakes. And all pet policies typically have a pet fee for your pets -- and many may even have a cleaning fee upon move out.

Inquiring about the pet policy is a no-brainer if you own a dog or cat, or you’re wanting to get one very soon. After all, your pet needs to be just as comfortable in your apartment as you are. But it's also a great question to ask on an apartment tour if you don’t have a pet. That way, you know what kinds of animals you might cross paths with on a day-to-day basis. You may also want to ask what pet-friendly amenities complex has -- such as dog parks or convenient waste disposal stations.

How Will I Pay Rent And Utilities?

In the old days, rent was typically paid by dropping off a check at the office. Now, there might be different ways to pay. Does the community have a mobile app or can they link direct deposit through my bank? Can I pay by credit card and receive points for my rent payment? Some companies may even allow you to pay through trusted payment systems like PayPal or Venmo. Asking how you pay rent during an apartment tour can be key for those who are frequently out of town or require an easier way to pay rent.

Finding the details about utilities can also save you headaches later on. What utilities come with rent? Can you roll utilities into my rent check? Are utilities, such as water, electric, and gas, determined by communal use or are they determined by individual apartments? Do I have a choice on the internet, phone, or cable providers, or am I limited to the apartment contractor? These questions may feel simple, but sometimes the answers are surprising.

What Amenities Can I Use?

Swimming pool in a JC Hart community

Your Carmel apartment tour should also include a quick look. During your Carmel apartment tour you should also walk through the amenities and grounds. While an overview of what a community has is good, you may want to probe further into the details of the complexes’ amenities.

If you want to exercise early or late due to your daily schedule, go ahead and ask about the hours of the exercise center -- and when it’s the busiest. Families may wish to understand what the policy is for kids to use the basketball court or pool and hot tub. If you want an apartment that’s not only a space to lay your head down at night, but a community to fully enjoy, it’s crucial to ask amenity questions on your apartment tour. The answers may be the decision point between two apartment communities in Carmel.

What Happens If I Need Maintenance?

Bedroom door of an apartment

Before you conclude your apartment tour, make sure that you ask about how they handle maintenance. Maintenance practices can vary between companies, from on-site maintenance to third-party contractors that has to be scheduled within regular business hours. Emergencies do occur sometimes, but it’s how maintenance is able to respond that can make or break your apartment experience.

When you’re asking about maintenance, it’s good to be thorough. Does the apartment have 24-hour on-site maintenance, or can maintenance only do repairs during the usual 9 to 5 business hours? Who do I contact for an emergency? Do they have an online form to fill out a maintenance request? And how will I be contacted when they are finished? You might even want to ask what services isn’t performed by maintenance, such as washer/dryer installation or ceiling fan installation.

Where Do I Park?

Parking lot at a JC Hart community

When you’re taking your apartment tour in Carmel, remember to ask what how parking is handled. Am I assigned a place to park, or is parking by my building open to all residents? Do I need a parking sticker or hang-tag for my vehicle, and what happens if my family has multiple cars? Does my lease include an individual garage or carport? And don’t forget to ask about the towing procedure. The last thing you need is to find your ideal apartment, but realize that you have to circle the block for half an hour to get a curbside space.

North Haven Will Answer All Your Questions On Your Apartment Tour In Carmel

Schedule your apartment tour with North Haven today, and we’ll answer all your questions while showing you one of our apartments. Just call us at 317-350-1875 or click the “schedule a tour” button. And remember to bring your family or roommates, as they could have questions, too! Can’t come to the property? We offer virtual tours!

North Haven Apartments
4690 Haven Point Blvd.
CarmelIndiana 46280
Phone: 317-350-1875
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Office Hours
  • Monday  9:00 - 6:00
  • Tuesday  9:00 - 6:00
  • Wednesday  9:00 - 6:00
  • Thursday  9:00 - 6:00
  • Friday  9:00 - 6:00
  • Saturday  10:00 - 5:00
  • Sunday  CLOSED
J.C. Hart is an equal housing opportunity provider.
North Haven Apartments
North Haven Apartments is a luxury apartment community located at E 96th St. and Gray Rd. in Carmel. Owned and operated by the J.C. Hart Company, we're dedicated to helping our Residents feel at home. We offer various floor plans and amenities to fit any lifestyle, and our Residents love living near The Monon Center.
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